Description
The Member Service Representative at State Employees' Credit Union aims to deliver exceptional customer service across all delivery channels. This includes managing cash drawers, opening and maintaining accounts, handling phone inquiries, assisting with safe deposit boxes, and providing information on various credit union services. The role involves educating members on available products, processing transactions accurately, balancing vaults and ATMs, operating drive-thru windows, and performing administrative tasks like preparing cash deliveries and resolving account issues.
