Description
The Member Services Representative serves as the YMCA’s front-desk face, handling member check-in, inquiries, records, program registrations, membership sales, and office support. The role also promotes membership engagement, supports sales and retention goals, participates in community events, and maintains a professional membership desk. It requires a high school degree or equivalent, at least one year of customer service or sales experience, strong interpersonal and computer skills, flexible availability, and successful drug and background screening.
