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Member Service Representative (Full-Time) - Glenarden at Navy Federal Credit Union

Department: Member Service OperationsEducation: No Formal Education

Setup
On-site
Location
Glenarden, Maryland
Type
Full-time
Level
entry
Posted

Description

The role provides members and prospective members with credit union banking products and services, including deposit accounts, loans, and credit/debit cards. It involves counseling members, assisting with account and loan transactions, resolving basic discrepancies, cross-selling products, maintaining compliance, handling cash and negotiable instruments, and processing routine transactions. The position requires relationship-building, research, analytical and problem-solving skills, independent and team experience, adaptability, sound judgment, and effective communication; banking or financial-institution customer-service experience is preferred. It is available Monday through Saturday based on business needs and is based at 2200 Petrie Lane, Ste 536, Glenarden, Maryland 20706, with possible transfers to neighboring branches.

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