Member Services Representative at Employer not explicitly named in the posting

The Members Service Contract Center Representative provides customer service to current and prospective life insurance members, handling phone and email inquiries, claims, billing, prospecting, new business, and service transactions. The role also supports member requests such as policy, beneficiary, address, coverage, name, ownership, and contact information changes, along with organizational activities and special projects. It requires at least two years of call center experience, strong communication and problem-solving skills, and completion of specified LOMA and producer licensing milestones within the stated timeframes.