Description
The Credit Union Member Services Representative provides phone and email customer service, handles account maintenance and member inquiries, resolves issues, promotes credit union products and referrals, and follows policies and regulations. This is a contract-to-hire, fully onsite position in Richland, Washington, with a pay range of $21.00 to $21.50 per hour and an anticipated application deadline of October 2, 2026. The role requires at least one year of call center customer service experience, a high school diploma, and proficiency with Microsoft Office and online systems; bilingual Spanish is a plus. Eligible benefits may include medical, dental, vision, retirement, insurance, disability, HSA, transportation, and leave benefits.
