Description
The part-time Member Services Representative provides front-desk and phone service to members, guests, and program participants; interviews and tours prospective members; sells memberships and merchandise; resolves membership concerns; maintains the lobby; and supports an inclusive YMCA environment. The role reports to the Membership Experience Director, requires customer service, sales, computer, and CPR/First Aid and AED certification, and includes benefits such as retirement contributions, paid time off, family membership, discounts, and training opportunities.
