Description
The Member Services Representative I serves as the primary telephone contact for member inquiries, handling account and fund-transfer questions, debit and credit card transactions, fraud cases, and other routine member requests. The role requires strong communication, computer, organizational, and multitasking skills, along with knowledge of credit union products and applicable regulations. It is based at UFCU Plaza in Austin, Texas, with at least 50% in-person work and a Monday-Friday and alternate-Saturday schedule.
