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Member Services Representative (Part-Time) at BAY1003BCU

Department: Branch Operations

Location
Smithfield, Virginia
Level
entry
Posted

Description

The Credit Union Teller provides professional service to current and prospective members by greeting visitors, explaining membership eligibility, account types, loan products, and other services, and handling account requests, transfers, withdrawals, check requests, and loan applications. The role also processes loan requests, follows up on loan activity, explains loan approvals and denials, educates members about loan protection products, and cross-sells credit union products. Required qualifications include knowledge of credit union operations, cash handling, teller duties, and member services; education equivalent to a four-year high school; and previous teller or member service experience. The role requires accurate cash handling, computer and office equipment operation, and strong customer service skills.

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