Description
The Collections Supervisor will oversee the day-to-day operations of a Member Solutions Department and manage the full collections function, including delinquent and charged-off accounts, repossession, bankruptcy matters, and complex member account situations. The role leads and trains collection staff, monitors account recovery, evaluates collection policies, coordinates departmental activities, and supports underwriting feedback. Candidates should have three to five years of similar or related experience, strong communication and analytical skills, and leadership ability. Compensation is $70,000–$75,000 annually, with a sign-on bonus and listed benefits.
