Description
AEFCU is hiring a Member Solutions Center Representative in East Hartford, Connecticut, to handle member inquiries, process transactions, support account and digital banking needs, explain core financial products, and de-escalate frustrated members. The role offers hybrid or full-time work from home after training, Monday-Friday 10:00 a.m.–4:00 p.m. and Saturday 8:30 a.m.–12:00 p.m., with compensation of $20–$22 per hour. A minimum of one year of customer service, call center, or financial services experience and a high school diploma or GED are generally expected, although the employer emphasizes demonstrating the ability to meet qualifications.
