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Membership Advisor at YMCA

Compensation

$16/hr

Location
Malden, Massachusetts
Type
Part-time
Level
entry
Posted

Description

The Membership Advisor / Welcome Center Attendant serves as the first point of contact for visitors and prospective members, providing customer service, answering questions, processing memberships and payments, checking account status, and maintaining the welcome center. The role also supports registrations, phone and email inquiries, special events, and other facility operations. It is a part-time position covering weekday shifts from 11:00 a.m. to 9:30 p.m. and weekend shifts from 9:00 a.m. to 3:00 p.m., with scheduled days and hours varying based on staffing needs. A high school diploma or equivalent is required, while previous customer service or sales experience is preferred; the role requires strong communication, point-of-sale and basic computer skills, multitasking ability, and availability for evenings, weekends, and holidays.

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