Description
The YMCA of Metropolitan Washington is hiring a Membership Service Representative to report to the Membership Director and serve as the primary contact for branch programs, activities, merchandise, and general member communications. The role handles front-desk duties such as guest tours, new membership sales, renewals and cancellations, phone and in-person information, facility access control, guest pass enforcement, program registration, Easy to Enroll processing, and basic computer entry. The position requires strong customer service, communication, organizational, database, and data-entry skills, along with a high school diploma or GED. The salary is $16.00 per hour, with benefits including healthcare, retirement and 403(b) plans, paid time off, and free YMCA membership for employees, spouses, and dependents.
