Description
The YMCA of Metropolitan Washington is hiring a Membership Service Representative to support branch programs, activities, merchandise, and member communications. The role handles front-desk duties such as guest tours, new membership sales, renewals and cancellations, phone and in-person information, facility access control, guest pass enforcement, program registration, Easy to Enroll, and basic computer entry. The position reports to the Membership Director, requires a high school diploma or GED, strong customer service and communication skills, and PC and database management abilities. The schedule is Monday through Wednesday from 4:00 p.m. to 7:00 p.m., Friday from 2:00 p.m. to 6:00 p.m., and Sunday from 10:00 a.m. to 4:00 p.m., with a salary of $12.77 per hour and employee benefits including healthcare, retirement, paid time off, and free YMCA membership for the employee, spouse, and dependents.
