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Membership Specialist at HELP

Department: Customer Service

Compensation

$22 – $25/hr

Location
Cincinnati, Ohio
Type
Full-time
Level
not_specified
Posted

Description

HELP is hiring a Membership Specialist to proactively contact maintenance club members who are considering canceling their memberships, understand their concerns, present membership and service benefits, resolve objections, and retain customers. The role requires strong communication, customer service, problem-solving, CRM, and Microsoft Office skills, and involves meeting retention and satisfaction goals. It offers a $22–$25 USD pay range, medical, dental, and vision insurance, a 401(k) match, paid time off, and other benefits.

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