Summary from listing
Nespresso is hiring a part-time Mentor for its new boutique on Freie Strasse in Basel. The role supports new employees during onboarding, coaches boutique teams on service quality, hospitality, and the Selling Ceremony, conducts service assessments, improves customer experiences through storytelling, increases sales, and maintains the customer database. Candidates should have retail or hospitality experience, strong service and communication skills, a passion for coffee, and fluent German; English is a plus. The position is on-site and part-time at 70%, with a permanent contract and benefits including employee discounts, a performance-based bonus, additional vacation days, healthcare contributions, parental leave, and pension contributions.
