Description
The Operations Manager will identify manual processes for automation, monitor workflows, manage operational databases and documentation, coordinate with sales, customer support, logistics, finance, and compliance teams, track KPIs and performance dashboards, escalate operational issues, ensure SOP and regulatory compliance, and drive continuous improvement. The role requires at least 1–2 years of similar experience, a relevant bachelor’s or MBA degree, automation and process-optimization knowledge, advanced spreadsheet skills, analytical ability, and strong stakeholder-management skills.
