Description
Expansion Capital Group (ECG) is seeking a Merchant Support Associate to join their team in Sandy, Utah. The successful candidate will manage delinquent merchant accounts, review agreements, analyze repayment performance, contact merchants, negotiate payment arrangements, and maintain accurate documentation. This role involves investigating account concerns, communicating directly with merchants, and collaborating with internal teams to resolve issues and recover funds. The associate will also learn how merchant servicing operates within a financial services environment.
