Description
Payabl is hiring a Merchant Support Officer for its CRM team in Limassol. The role serves as the first point of contact for merchants, handling account setup, dashboard-user creation, platform guidance, KYC and KYB reviews, APM/URL onboarding, reconciliation and settlement queries, and escalation to technical, risk, AML, and settlements teams. The position requires customer-service experience, problem-solving, clear communication, attention to detail, and adaptability, and reports to the Head of CRM.
