Description
HopSkipDrive is hiring a Metro Service Manager to provide proactive client support across the operational lifecycle, resolve complex inquiries, lead new-business implementation, analyze ride-experience feedback, and drive service improvements. The role requires 5+ years of experience in customer success, account management, or implementation, with travel of 10–20% and remote work. Compensation is $80,000–$90,000 base plus equity, with medical, dental, vision, life insurance, 401(k), and FSA benefits.
