Description
HMS GmbH is hiring an MFA in Software Support to serve as the first point of contact for medical practices and healthcare facilities regarding practice software. The role involves phone and remote support for x.isynet, medatixx, and psyx; independently analyzing and resolving customer questions; and guiding requests through to solution. Candidates should have completed Medical Practice Assistant training or several years of medical-field experience, or relevant practice-support experience as a career changer, along with digital-application skills and customer-facing aptitude. The position offers onboarding, varied customer contact, independent work, and development opportunities.
