Summary from listing
Amtrak is hiring a Manager CRM to lead the day-to-day management and expansion of its customer relationship management platform. The role combines marketing strategy, project management, and technical execution, overseeing CRM journey design, campaign execution, platform configuration, integrations, data integrity, governance, documentation, and cross-functional collaboration. It requires a bachelor’s degree or equivalent education, training, and experience, plus seven years of relevant work experience and seven years of CRM or marketing technology experience. The position can be based in Washington DC, Wilmington, Delaware, or Philadelphia, Pennsylvania.
