Summary from listing
Olympus is hiring a Provider Manager, Global to govern, integrate, and improve third-party IT service providers across the organization. The role oversees provider performance, governance, SLAs, contract and commercial matters, escalations, risk, compliance, financial performance, and continuous improvement, while coordinating with global and regional stakeholders. It requires a bachelor’s degree or equivalent experience, at least five years of relevant IT provider or service delivery management experience, knowledge of IT governance and ITIL, broad IT infrastructure knowledge, and the ability to travel. The position is available in Center Valley, Pennsylvania, and Westborough, Massachusetts, with onsite, hybrid, and field work environments.
