Description
The Operations Manager will work closely with the General Manager, direct daily hotel activities, establish service-recovery guidelines, handle guest complaints, and help develop and monitor financial and operating plans. The role requires a bachelor’s degree or equivalent in Hotel or Business Administration, three years of guest-service or hotel experience including at least two years in a supervisory capacity, fluent English, and preferably extended-stay or similar hotel experience. Benefits include a competitive salary, full uniform, room discounts, and training.
