Description
The role leads workforce planning and operations strategy for China DFS, including quarterly and long-range forecasting, headcount planning, hiring strategy, resource optimization, ramp readiness, workforce analytics, talent pipelines, and succession planning. It partners with Account Teams, GFO, HR, Finance, and Service Leadership and requires a bachelor’s degree, at least eight years of relevant operations or field-service experience, and strong analytical, stakeholder-management, and leadership skills. The role may be performed under an On-site Flex or Virtual Flex hybrid model.
