Description
Devoteam is seeking a Microsoft 365 Support Specialist to join their multidisciplinary team of Cloud experts. The role involves troubleshooting and resolving escalated issues in Microsoft 365 applications, collaborating with support teams, developing and delivering training, promoting new features, gathering user feedback, analyzing user behavior, configuring tools, simplifying processes, implementing accessibility features, advocating for inclusivity, facilitating collaboration, and maintaining clear records. The ideal candidate will have strong knowledge of Windows operating systems, a minimum of 3 years of experience in a similar role, and a Bachelor's degree in computer science or equivalent. They should also possess strong problem-solving, communication, and teamwork skills, and be fluent in English. Devoteam is committed to equal opportunities and diversity.
