Description
Microsoft is hiring a Data Center Technician (DCT) Manager to lead a team of technicians supporting hardware deployments, diagnostics, decommissions, service compliance, quality checks, issue escalation, process changes, triage meetings, and safety procedures. The role also involves training technicians, monitoring KPIs and SLAs, and supporting Microsoft’s cloud infrastructure services. Candidates need a bachelor’s degree and at least three years of experience supporting IT equipment or related technology, plus at least one year directing or supervising others; the position requires shift work and security screening.
