Description
JHSF is hiring a Mid-Level Support Analyst to provide in-person and remote IT support across its business units. The role covers ticket resolution in GLPI, hardware and software support, Microsoft 365 and Teams, network and VPN support, employee lifecycle processes, IT asset management, documentation, and emergency incidents. Candidates need at least two years of corporate IT support experience, Level 1 and Level 2 support experience, knowledge of Microsoft 365 and Windows, and a degree or ongoing higher education in information technology or a related field. Benefits include a health plan with copayment, dental plan, transportation and meal allowances, and life insurance.
