Description
The role provides in-person Level 2 technical support across the Southern Region of ES, handling escalated tickets, diagnosing and resolving computer and network issues, installing and configuring operating systems, software, peripherals, and workstations, and documenting solutions. Candidates need an information technology technical background, technical support experience, customer service knowledge, a Category B driver’s license, and relevant certifications; benefits include health, dental, food, insurance, and education benefits.
