Description
Playground is seeking a Mid-Market Account Manager to join their rapidly expanding Customer Experience team. This strategic role involves building strong relationships with enterprise clients in the childcare industry, driving feature adoption, reducing churn, boosting activation, and identifying upsell/cross-sell opportunities. The manager will also educate clients, monitor performance, collaborate with the Product team, and maintain organized records using CRM systems. This is an in-person position based in NYC, offering competitive compensation, equity, comprehensive benefits, and a supportive work environment.
