Summary from listing
The role provides first-level troubleshooting, laptop and tablet maintenance, operating system and software installation, user assistance, PC and printer deployment, network and wireless troubleshooting, incident response, SLA monitoring, and coordination with third-party vendors. Candidates should have a computer science degree or equivalent for fresh graduates, or a professional certificate, diploma, or equivalent for candidates with five or more years of relevant experience; two years of manufacturing-industry experience is preferred. The role requires Windows Server, file and print server, networking, hardware, and Windows application knowledge, along with analytical and problem-solving skills.
