OXIO is seeking a Mobile Support Engineer to join their telecom team. The role involves monitoring, troubleshooting, and escalating real-time core network or infrastructure issues affecting customers. The engineer will collaborate with various teams, including the core engineering team and customer support, to ensure optimal network performance and resolve application problems according to agreed KPIs and SLAs.
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telecomunicaciones
OXIO is a Telecom-as-a-Service platform that unbundles network service from complex physical infrastructure and pulls it into the cloud. Retail, banking, telecom, startups and brands use OXIO to deliver connectivity experiences; connected-device businesses can deploy across 200+ networks from one global core.
Who they serve
OXIO’s platform is for MVNOs, mobile operators and businesses delivering connectivity. Retailers can use OXIO to embed mobile connectivity into an existing retail app.