Description
HELPLINE is recruiting a Mobile & Telephony Support Technician for a luxury-sector client based in Neuilly-sur-Seine. The role manages and deploys a mobile device fleet, configures smartphones through Microsoft Intune and iOS, handles telephone line activation and termination, maintains device and SIM-card inventory, supports users, and resolves telephony and mobile-device incidents, including occasional Level 2 support. Candidates need prior user-support, enterprise mobility, or enterprise-telephony experience, strong iOS and Microsoft Intune knowledge, and the ability to manage mobile-device administration processes. Benefits include 50% employer health-insurance coverage, public-transport reimbursement, training, and other employee benefits.
