Description
The IT Sales and Operations Coordinator serves as the operational backbone between Sales, Technical Services, Accounting, and Executive Management. The role handles customer orders, material planning, procurement, quoting, invoicing, managed-service contracts, customer and supplier relationships, spare-parts inventory, technician support, billing, data maintenance, and cross-departmental coordination. It also focuses on identifying process improvements, supporting digital workflow and automation initiatives, and contributing to customer retention and cross-selling. The position requires commercial vocational training or comparable knowledge, IT infrastructure and managed-services knowledge, ERP/CRM proficiency, strong process and prioritization skills, and German C1 and English B1/B2 proficiency.
