Monday Solutions Architect at coconutva

Compensation

$1,800 – $3,000/mo

Setup: Remote - Philippines
Type: Full-time
Level: not_specified
Posted: Jul 16, 2026

Description

Coconut is seeking a Monday Solutions Architect to join their team. The role involves collaborating with implementation managers to build and improve workflows for clients using monday.com, acting as the primary point of contact, and providing excellent customer service. Responsibilities also include identifying process improvements, troubleshooting technical issues, and managing multiple projects. Candidates must have prior experience in professional services, familiarity with customer success in tech/software fields, and specific tool experience.

Required Skills

Workflow Design and Building
Customer Service and Training
Subject Matter Expert
Process Improvement
Technical Proficiency
Time Management

Additional Information

Required Previous Experiences: Prior experience in providing professional services to clients.
Prior experience with make.com or Zapier
Prior experience with Monday.com
Preferred Qualifications: Minimum of 3 years of hands-on experience as a Project Manager / Solutions Architect or in a similar role.
At least 2 years of experience working in a startup environment, developing processes, and procedures, and building out teams.
Minimum of 1 year of hands-on experience with monday.com.
Proven problem-solving skills, with the ability to manage multiple projects simultaneously.
Strong business acumen and understanding of business operations (e.g., HR, recruiting, marketing, sales, customer success).
Excellent internal communication skills and a customer-oriented personality.
Proficiency in Google Suite tools, including Google Sheets, Google Slides, and Google Doc.