Description
The Mortgage Customer Service Representative serves as the primary contact for customers with questions about existing mortgages, explains mortgage types, interest rates, terms, and changes, prepares preliminary calculations, discusses options when fixed-rate periods end, and guides customers through ABN AMRO's digital services. The role requires a Wft Basis diploma, MBO level 4 working and thinking ability, customer-contact experience or strong willingness to learn, fluent Dutch and English, and availability for 6–8 weeks of full-time training. It is a temporary full-time contract with a prospect of permanent employment, a 32–36-hour workweek, and a starting salary of €16.96 gross per hour.
