Description
The CSR Specialist handles complex, non-routine customer inquiries, provides quotes and takes orders, resolves technical support issues, promotes and negotiates sales, manages inventory and backorders, and coaches less experienced Customer Service Representatives. The role requires a bachelor's degree and three years of related experience or an equivalent combination, specialty product knowledge from previous warehouse and inside sales experience, strong communication and negotiation skills, and excellent computer skills. Benefits include healthcare coverage options, a 401(k), tuition reimbursement, vacation, sick, and holiday pay.
