Summary from listing
Ericsson is hiring a Service Delivery Manager to lead end-to-end delivery of optical fiber installation, remediation, decommissioning, rack-and-stack, and data center build activities across hyperscale data center environments in the Americas. The role partners with customers and internal stakeholders, manages SLAs, budgets, milestones, risks, KPIs, and operational performance, and leads matrixed teams using data, automation, and process improvement. Candidates need a bachelor’s degree or higher and at least 13 years of progressive experience in data center technologies, service delivery, operations management, and large-scale deployment programs.
