MSP Centralized Services Engineer at Lean Solutions Group

Language

Setup: Remote
Location: Medellín, Antioquia
Level: mid
Posted: Sep 22, 2026

Description

Global Technology Services is hiring a mid-level Centralized Services Engineer to own and support tools, platforms, and configurations across internal IT operations and client environments in a managed service provider setting. The role covers Microsoft 365, Entra ID, Azure, Windows, AWS, backup and disaster recovery, endpoint and identity platforms, networking, security tools, PowerShell automation, documentation, and operational reporting. The position is remote in Latin America and requires 3–5+ years of relevant systems administration or infrastructure engineering experience, strong English proficiency, and availability for a Monday-through-Friday schedule.

Required Skills

PowerShell
Microsoft 365
Entra ID
Azure
AWS
Backup solutions
Networking
Technical documentation

Additional Information

Required Previous Experiences: 3–5+ years of experience in systems administration, centralized services, infrastructure engineering, or a similar technical role, preferably within an MSP environment.
Experience managing Microsoft 365, Entra ID, Azure, Windows environments, and backup solutions.
Experience supporting Microsoft and AWS cloud environments.
Experience configuring, deploying, integrating, and maintaining technology platforms across internal and client environments.
Experience with MSP tools covering remote monitoring and management, endpoint management, documentation, backup, and security.
Familiarity with networking concepts, including TCP/IP, VLANs, firewalls, and VPNs.
Experience developing configuration policies to promote consistency and compliance.
Preferred Qualifications: Experience with Autotask, Kaseya VSA or VSAx, IT Glue, Microsoft Intune, SentinelOne, or Cisco Meraki.
Familiarity with security and monitoring tools such as RocketCyber, Zscaler, KnowBe4, SaaS Alerts, Barracuda, or Cisco Umbrella.
Experience with security operations platforms, including SIEM, SOC, or XDR solutions.
Understanding of compliance frameworks and risk-assessment tools, including Microsoft Compliance Manager, HIPAA, NIST, SOC 2, or CMMC.
Familiarity with APIs and platform integrations.
Experience supporting Linux, macOS, or mobile device management environments.
ITIL, Microsoft Certified: Azure Administrator, or related certifications.
Translation Company Name: Lean Solutions Group