Description
Pavion is hiring an MSP Technical Support Analyst to provide frontline Level I technical support to clients. The role troubleshoots hardware, software, peripherals, and basic network connectivity; administers user accounts, Office 365, phone systems, and Microsoft business applications; supports Windows Server, Exchange, SQL, and related technologies; and performs remote troubleshooting and occasional on-site visits. The position requires a high school diploma, one year of IT experience, strong communication skills, and an understanding of relevant technologies, with preferred experience in Autotask, Datto RMM, Auvik, or managed services. The salary range is $45,000–$55,000 annually, with a comprehensive benefits package.
