Description
The Store Manager role leads a home improvement store and its supervisors and associates, overseeing customer service, staffing, sales, inventory, pricing, reset and service programs, store operations, safety, security, shrink prevention, and performance management. The role also serves as the primary escalation point for significant customer complaints and includes manager-on-duty responsibilities. Required qualifications include retail leadership, fast-paced cross-functional experience, manager-on-duty experience, direct sales-associate management experience, Microsoft Office experience, and relevant retail logistics experience depending on the ASM specialty; preferred qualifications include a related bachelor’s degree, extensive retail leadership experience, home improvement retail experience, and experience with store computer systems.
