Description
The Store Manager leads a retail store and its supervisors and associates, overseeing customer service, staffing, sales, inventory, pricing, reset and service programs, store operations, safety, security, shrink prevention, and performance management. The role also serves as the primary escalation point for significant customer complaints and includes manager-on-duty responsibilities. Required experience includes leading retail associates, working in a fast-paced cross-functional environment, performing manager-on-duty duties, and directly managing a team of sales associates; Microsoft Office experience is required, while experience in home improvement retail and store computer systems is preferred.
