Description
Spotware Systems is hiring an experienced Customer Support Engineer in Limassol, Cyprus, to provide B2B technical and functional support for its brokerage products. The role involves investigating and resolving issues using logs, SQL, system behavior, and application analysis; supporting MT4/MT5 environments, plugins, gateways, liquidity bridges, operating systems, and applications; coordinating with clients and internal teams; and documenting issues. Candidates need at least three years of technical support experience in brokerage or fintech, knowledge of MT4/MT5 terminals and liquidity bridges, practical SQL skills, operating-system and application support experience, strong analytical and English skills, and willingness to work a rotating 24/6 schedule. Benefits include medical insurance, relocation support, office benefits, and language classes.
