Description
The Reservations Supervisor oversees room blocks, reservations, group market codes, reservation procedures, availability, billing accounts, guest requests, and reservation-system data. The role also supports employee training and scheduling, serves as a first point of contact for the Guarantee of Fair Treatment/Open Door Policy, and handles guest service, revenue maximization, and quality-assurance expectations. A high school diploma or G.E.D. and at least two years of related work experience are preferred, along with at least one year of supervisory experience.
