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Bilingual CCR - Spanish at Alta Resources

Department: Bilingual Care Rep

Location
Pasig, Metro Manila
Type
Other
Level
not_specified
Posted

Description

Alta Resources is hiring a Multilingual Customer Care Representative for its Spanish Universal Team. The role provides Spanish-language customer service and sales support through phone, email, chat, mail, and other channels; troubleshoots customer issues, processes orders and data, maintains CRM and client systems, supports surveys and reporting, and may identify sales opportunities. The position requires at least two years of college or vocational training, six months of call center experience, Spanish reading, translation, and English proficiency, along with strong communication, problem-solving, organizational, and teamwork skills.

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