Description
The Front Desk Agent performs front-desk and reservation functions for the MWR Recreational Lodging program, including using a Property Management System to register guests, manage reservations, process payments, handle complaints, maintain records, and support guests. The role also involves cash handling, reporting, phone operations, lost-and-found procedures, and maintaining the front-desk area. It requires hospitality, property-management-system, customer-service, Microsoft Office, basic math, reading, cash-handling, and English communication skills, along with federal employment suitability, background investigation, and E-Verify requirements.
