The Genius role supports Apple customers in a retail store by troubleshooting and repairing Apple hardware and software, explaining repair and product options, resolving escalations, and mentoring team members. The position requires retail or sales experience, hardware and software troubleshooting experience, visual inspection and fine-motor repair skills, local-language proficiency, and availability for a schedule that may include nights, weekends, and public holidays.
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Mac laptops and desktopsCupertino, CA
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