Description
PlayMais Fibra is hiring an Internal Technical Support Representative to provide first-level technical support to customers through WhatsApp and other channels. The role diagnoses internet connectivity, Wi-Fi, router, and FTTH-related issues; guides customers through troubleshooting and device configuration; records interactions; and routes cases requiring external visits. The position is on-site in the Manaus region, requires a 5x1 rotating schedule, and offers transportation, meal, internet, training, advancement opportunities, and partial health insurance.
