Description
HELPLINE is hiring an N2/N3 Application Support Engineer in Lyon to resolve complex application incidents, analyze recurring issues, and implement corrective actions. The role involves technical investigations using SQL, PL/SQL, APIs, WebServices, ETL, and EDI; coordinating fixes with development, integration, testing, and business teams; supporting N1 and N2 teams; and contributing to knowledge bases and continuous improvement. The position requires 2–3 years of similar experience, SQL and PL/SQL proficiency, Java and EDI knowledge, and B2-level English.
