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National Customer Service Representative at aifire

Compensation

$20 – $25/hr

Location
Raleigh, North Carolina
Type
Full-time
Level
entry
Posted

Description

Academy Fire Life Safety is hiring National Customer Service Representatives for an entry-level client support role. The position coordinates and dispatches work requests for fire alarm, sprinkler, and other fire protection systems; follows up on customer jobs; handles escalated calls; manages service-level expectations; and coordinates billing and cross-functional work. Candidates need customer service or dispatch experience, MS Office knowledge, strong communication, multitasking, and problem-solving skills. The role pays $20.00 to $25.00 per hour and offers healthcare, dental, vision, retirement, paid time off, and other benefits.

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