Description
Academy Fire Life Safety is hiring a National Customer Service Representative to handle administrative work-order tasks, acknowledge client service requests, schedule technician and site-contact trips, update internal and third-party portals, follow up on work-order completion, prepare client proposals, escalate issues, and monitor customer response metrics. The role requires 0–2 years of related functional experience, a high school diploma or equivalent, Microsoft Office skills, and strong communication, organization, multitasking, and problem-solving abilities. It offers weekly pay, healthcare, dental, vision, retirement matching, paid time off, and other benefits, with approximately 0% travel.
